I have dealt with Karen at Kirkland insurance for several years now. She and her staff have always been nice, courteous and don't leave you hanging. Karen herself will get... read more on the phone to discuss and answer any questions and also Pam and Melanie have followed up on all questions or concerns I might have. Good service is hard to find in todays world and I can truly say she seems to care about her customers. she sends out emails to us telling us before Hurricane Season tips to keep in mind and make sure you are covered for any possibility. She also sent out updates on how to handle claims and what you need to get help after Hurricane Michael in 2018. I have been very impressed and quite honestly I have never had an insurance agent do the proactive approach with emails and reaching out she does. ANY agent I have dealt with before before I paid the money and never heard from them again unfortunately until the next bill was due. Exceptional service all the way around. I highly recommend.

Pam, I couldn't have ask for any better service than that I got from you... You were OUTSTANDING, You went over and above what many other agents would have done...... read more You not only got me the insurance I needed, but you followed up each time we contacted you... You were always courteous and professional... Thank you, Bobbie Wilkerson

Many thanks to Karen Kirkland and the agents and staff at Kirkland Insurance Agency for the helpful information relevant to the insurance policies that may be needed if and when... read more Hurricane Ian lands on or near the Florida Panhandle. The insurance information certainly helps in the preparation.