I have dealt with Karen at Kirkland insurance for several years now. She and her staff have always been nice, courteous and don't leave you hanging. Karen herself will get... read more on the phone to discuss and answer any questions and also Pam and Melanie have followed up on all questions or concerns I might have. Good service is hard to find in todays world and I can truly say she seems to care about her customers. she sends out emails to us telling us before Hurricane Season tips to keep in mind and make sure you are covered for any possibility. She also sent out updates on how to handle claims and what you need to get help after Hurricane Michael in 2018. I have been very impressed and quite honestly I have never had an insurance agent do the proactive approach with emails and reaching out she does. ANY agent I have dealt with before before I paid the money and never heard from them again unfortunately until the next bill was due. Exceptional service all the way around. I highly recommend.

  I think I spoke with Pam. Super nice! She stayed late on a Friday to get me hooked up with Homeowners. Felt like I made a new friend.

  Every time I called Kirkland insurance I got the Fantastic updates no runarounds they're great people